The Easy Parent App is a parental control app that provides parents integrated tools to control their child’s screen time and online activity.
This Policy describes how we collect, use, disclose, and protect data and information (together, “Data”) from users of both the child and parent versions of the App (i.e. the Subscribing User and their Child), and general public users of our Site www.easyparentapp.com
We will collect, use and disclose Data in accordance with this Policy, unless otherwise required by applicable law. We take reasonable steps to ensure that any Data we collect about you is adequate, relevant, not excessive, and used for limited purposes.
This Policy does not apply to information collected outside of the Easy Parent Services or by any third party, through any application or content (including advertising) that may link to or be accessible from or on the Site or App.
Please read this Policy carefully to understand our policies and practices for collecting, processing, and storing Data. If you do not agree with our policies and practices, your choice is not to use the Easy Parent Services. By accessing or using the Easy Parent Services, you indicate that you understand, accept, and consent to the practices described in this Policy.
Data We Collect and How We Collect It
The Data that can be collected by us through the use of the Easy Parent Services is as follows:
The Data we collect includes statistical information and may include personal information. We may maintain such Data or associate it with personal information we collect in other ways, that you provide to us, or that we receive from third parties. This Data helps us to improve the Easy Parent Services, to gauge the effectiveness of our marketing, and to deliver a better and more personalized service, including by enabling us to:
In order to gather this Data, we may use the following technologies to collect certain information about your equipment, browsing actions, device usage and patterns, including:
Data Collected by Third-Parties
To learn more about online behavioral advertising and how to stop websites from placing cookies on your device, you can access materials and information provided by the Digital Advertising Alliance of Canada or the Network Advertising Initiative.
We do not control these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information about how you can opt-out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
Technology for Responding to Do-Not-Track Signals
Please note that our Site does not use technology that recognizes a “do-not-track” signal from your web browser.
Disclosure of Your Information
We may collect, use, and disclose aggregated information about our Users, and information that does not identify any individual, without restriction.
We may disclose Data that we collect or you provide as described in this Policy, including personal information:
We may also disclose your personal information:
Transferring Your Data
We may transfer Data that we collect or that you provide as described in this Policy to contractors, service providers (including service providers who host information that is used to operate the Easy Parent Services), and other third parties we use to support our business (such as analytics and search engine providers that assist us with Easy Parent Services improvement and optimization) and who are contractually obligated to use it only for the purposes for which we disclose it to them, and to process the Data with the same standards set out in this Policy. We will use Data for the purposes that we identify to you, or as otherwise set out in this Policy or as required or permitted by law.
Transfer of personal information to service providers outside Canada
In some instances, we may engage service providers who are located outside Canada. As a result, we may process, store and transfer Data in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to Data about you or
your Child through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this Policy and applicable privacy legislation.
By submitting your Data or engaging with the Easy Parent Services, you consent to this transfer, storage, or processing on behalf of you, and your Child (if applicable).
If you have any questions about our transfer of Data to our service providers outside Canada, or if you would like to learn more about our privacy policies in that regard, please contact the Easy Parent Privacy Officer at [email protected]
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Location Information. You can choose whether to allow the App to collect and use real-time information about your device’s location or the Covered Device’s location through the device’s privacy settings. If you block the use of location information on the Covered Device, the Parent App will not be able to track where the Covered Device is located.
Promotional Offers from Easy Parent. If you have opted in to receive certain emails from us but no longer wish to have your email address or contact information used by Easy Parent to promote our own products or services, you can opt-out by following the opt-out instructions provided in the email or by sending us an email stating your request to [email protected] If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by using the opt out tools created by the Digital Advertising Alliance of Canada, the Network Advertising Initiative or Google Advertising.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition to the information indicated above under this heading, you can opt-out of several third party ad servers’ and networks’ cookies simultaneously by using opt-out tools created by Google Advertising, the Digital Advertising Alliance of Canada or by the Network Advertising Initiative. You may also opt out of our use of Google Analytics by visiting the Google Analytics opt-out page. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.
The security of your Data is very important to us. We use physical, electronic, and administrative measures designed to secure your Data from accidental loss and from unauthorized access, use, alteration, and disclosure. We store information you provide to us behind firewalls on secure servers. All information collected and used by third-party payment service providers is subject to their privacy policies. We are not responsible for any third-party transfer, storage, processing, or use of information collected by third-parties.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Easy Parent Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Data, we cannot guarantee the security of Data transmitted to the Easy Parent Services. Any transmission of Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site or App.
Except as otherwise permitted or required by applicable law or regulation, we will retain personally identifiable Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your Data so that it can no longer be associated with you or your Child. We reserve the right to use such anonymous and de-identified Data for any legitimate business purpose without further notice to you or your Child, and without your consent (on behalf of you, as a User, or on behalf of your Child).
Accessing and Correcting Your Data and Information
It is important that the information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law, you have the right to request access to and to correct personally identifiable Data that we hold about you. We will provide access to your Data, subject to exceptions set out in applicable privacy legislation.
If you want to review, verify or correct your Data or that of your Child’s, you may send us an email at [email protected] to request access to, correct, or delete any Data that you have provided to us, in respect of yourself or your Child. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement, or cause the information to be incorrect.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the Data that we hold about you or your Child, or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Data that we hold about you or your Child, or we may have destroyed, erased, or made such Data anonymous in
accordance with our record retention obligations and practices. If we cannot provide you with access to this Data, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at [email protected].
YOU, AS A SUBSCRIBING USER, REPRESENT AND WARRANT TO US THAT: (1) YOU COMPLY WITH ALL APPLICABLE LAWS WITH RESPECT TO THE MONITORING AND CONTROL OF DEVICES AND APPLICATIONS OF ANY COVERED DEVICE PAIRED WITH YOUR PARENT ACCOUNT; AND (2) YOU HAVE ALL LEGALLY REQUIRED INFORMED CONSENTS FROM EACH AND EVERY CHILD PAIRED WITH YOUR PARENT ACCOUNT, WHOSE DATA IS SUBMITTED TO US IN THE COURSE OF THE PROVISION OF THE EASY PARENT SERVICES OR COLLECTED AND TRANSMITTED TO US BY THE SITE OR APP.
Withdrawing Your Consent
Where you have provided your consent to the collection, use, and transfer of your Data or your Child’s Data, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, contact us at [email protected]. Please note that if you withdraw consent we may not be able to provide you with particular services. Please let us know if you have any questions, and we will explain the impact of withdrawing consent to you, to help you with your decision.
If you are a Child who has reached the age of majority in your jurisdiction and wish to withdraw the consent previously provided to us by your parent or legal guardian in respect of the Easy Parent Services, you may also withdraw your consent by contacting us at [email protected]
Parents, please be aware that where your Child reaches the age of majority and chooses to withdraw their consent, we may no longer be able to provide the Easy Parent Services in respect of that individual.
Changes to this Policy
This Policy may change from time to time. Changes we make to this Policy will be posted on this page. If we make material changes to how we treat our Users’ Data, we may notify you through a notice on the Site’s home page and/or through the App. We include the date the Policy was last revised at the bottom of this page. You are responsible for periodically visiting our Site and this Policy to check for any changes. Your continued use of the Easy Parent Services after such notice constitutes your acceptance of such changes.
If you have any questions about this Policy and Easy Parent’s privacy practices, please email us [email protected] We have procedures in place to receive and respond to complaints or inquiries about our handling of Data, our compliance with this Policy, and with applicable privacy laws. To discuss our compliance with this Policy please contact us using the contact information listed above.
How to Contact an Appropriate Authority
Should you wish to report a complaint or if you feel that Easy Parent has not addressed your concern in a satisfactory manner, you may contact your jurisdiction’s Privacy Office or Commissioner.
APP-BLOCKING SERVICES. EASY PARENT MAKES NO WARRANTY THAT ANY APP BLOCKING SERVICES WILL SUCCESSFULLY BLOCK THAT CHILD’S ACCESS TO THAT CONTENT OR FUNCTIONALITY OR THAT APP-BLOCKING FEATURES WILL LEAD TO A SAFER DEVICE. YOU SHOULD BE AWARE THAT BLOCKING ACCESS TO CERTAIN COMMUNICATION FEATURES ON THE COVERED DEVICE, WILL BLOCK THOSE FEATURES – EVEN IN THE CASE OF AN EMERGENCY. SHOULD A SITUATION ARISE WHICH REQUIRES THE CHILD TO USE BLOCKED FEATURES (SUCH AS CALLING A FRIEND OR FAMILY MEMBER), AND SUCH SERVICES ARE BLOCKED BY THE SUBSCRIBING USER, EASY PARENT ASSUMES NO RESPONSIBLE FOR ANY SUCH CONSEQUENCES;
WILL PROVIDE THE CHILD WITH A SAFE ONLINE ENVIRONMENT; or
WILL RESULT IN IMPROVED ONLINE BEHAVIOR OR DEVICE USAGE. EASY PARENT ONLY PROVIDES TOOLSTOASSISTPARENTS; IT CANNOT WARRANT ANY PARTICULAR RESULT.